Book an Appointment

Booking fees are non-refundable but are transferrable if you cancel or reschedule your appointment within 48 hours notice.

You can reschedule up to 48 hours in advance of your appointment via your email confirmation.

Please reschedule rather than cancelling your appointment. If you cancel please email us to make another booking.

Cancellations between 48 - 24 hours will be charged 20% of the total service (or loss of booking fee).

Cancellations within 24 hours will be charged 50% of the total service.

No show on the day without notice will be charged 100% of the full service.

Consultations can be booked to allocate time for a 15 minute chat with a stylist regarding on what service to book or a chat about your hair.

Skin tests for new clients must be carried out at least 48 hours before the service. (Please pop into the studio during the week 12:00pm - 7:00pm or Saturday 12:00 - 5:00pm).

Colour services must be booked in with “blowdry after colour” or a “haircut” to complete the booking. (Not as a single service on it’s own).

Please choose the haircut you feel best suits your hair density (for a trim) unless you’re looking for barber work, a change or a restyle.

Our timings vary for different services - if you are unsure of which service to book please email us.

Please read our policy notes before booking an appointment.

Stefano and Serafina are currently only taking bookings for their existing regular clients only, so are no longer taking on any new clients.